Quality IT Support FAQs

We will always provide you
with a solution

Quality IT Support FAQs

We will always provide you
with a solution

Frequently asked questions:

What is the cloud?

The cloud is a way for businesses and consumers to access IT services over a computer network such as the Internet. Traditionally, most businesses have run their applications, including finance, client management, office software, e-mail and so on, using hardware located on their own premises. Instead of investing heavily in the purchase, maintenance and constant upgrading of their IT systems, more businesses are now moving towards ‘The Cloud’ as more cost-effective, scalable and flexible way of using IT. More commonly people are using ‘hybrid’ cloud systems, which is a mix of onsite and offsite storage.

Why should I care about the threat of a virus?

Because a virus could bring down your business. Viruses are written for malicious reasons, and most commonly they look to steal personal information and records, take credit card or banking details, or bring down websites and prevent people from trading online. A virus can find its way onto your system in many ways, from emails to downloads and USB sticks. They come from an external source and awake when the user activates a particular program. Once they are on your system, big trouble can be ahead.

Is there a set software package to suit all businesses of 100 staff or under?

No. There are many software packages that are commonly used by small to medium sized businesses and they are perfectly efficient and reliable, but is not the case that one size fits all. We would recommend an initial analysis of your business to assess which IT systems best suit your needs. Businesses differ in terms of their IT needs, from only needing office based software to requiring more sophisticated systems which can run from any location and ensure all staff can access email, and data, at all times.